Solution: Array index out of bounds

HCL Notes/Domino 8.5 Forum (includes Notes Traveler)

Subject: Solution: Array index out of bounds

Feedback Type: Problem

Product Area: Domino Server

Technical Area: Administration

Platform: Windows 2003 server

Release: 8.5

Reproducible: Always

Recently a customer of mine had a domino 8.5 server crash because Symantec anti-virus had an issue on the server which caused various issues with Domino.

The issue that I couldn't find any information on in any of the forums was when user's on the server couldn't access any attachments in their mail files. The message I was seeing in the log was 'The database D:\Lotus\Domino\data\mail\mmillar.nsf was unable to open or read the file: Array index out of bounds' . DAOS is enabled on the server so I tried deleting and recreating the DOAS catalog, performing resyncs all to no avail.

Eventually I performed a 'load fixup -J -D mail\x.nsf' on the mail files which fixed the problem.

Hope this helps someone.

Feedback number WEBB7V57K5 created by ~Nicole Brewekonyobu on 08/21/2009

Status: Open
Comments: